No matter the repair, our maintenance team stands ready to handle any repair while our accounting team sees to it that you get accurate, computerized monthly statements every step of the way.

Owner FAQs

Answers to Your Common Questions.

Can I use my own maintenance person?

As they respond and complete the work in a timely manner, the choice is yours.

Do you charge the tenant a security deposit? What about a pet fee?

Yes. Our policy is that the security deposit is typically equal to the first month’s rent. Pets are not allowed without your permission. When pets are allowed, an additional, no refundable pet fee of $200.00 per pet is charged or whatever you deem acceptable. Any damage above and beyond the pet deposit remains the tenant’s responsibility.

Do you hold back my funds for potential costs?

No. We will either deduct costs from your rental proceeds or you can reimburse us within 30 days.

Do you use a standard lease agreement?

Yes, we use the lease provided by the Mississippi Real Estate Commission and add special provisions as necessary.

Why should I hire SHRM as a property manager?

We have made significant growth each year working only from client and agent referrals. The entire team at SHRM takes pride in what we do and treats your property as though it were our own.

Will I be notified if a repair is needed?

We call and email each owner with any repair order that is reported. Most repairs and maintenance issues are standard and completed for a nominal charge. If the repair turns into something more serious, we will then email with the contractors’ findings, quotes and recommendations for approval.

Will I receive a statement each month?

Owners’ statements are available on our online property management system and can be emailed each month. Each statement will have detailed line items showing rent income and charges, with corresponding invoices.

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